Privacy Policy

1. Who We Are

Find Christian Sitters ("Company," "we," "us," or "our") is an online marketplace connecting families with faith-based childcare providers. We are based in North Carolina, USA. If you have any questions about this policy, please reach out through our Contact Us page.

2. Information We Collect

We collect information you provide directly to us, as well as information generated through your use of the platform.

Information you provide:

• Full name, email address, phone number, and home or service area location
• Profile information including a photo, biography, and childcare experience
• Church name and affiliation (required for Sitters)
• Personal and professional references (required for Sitters)
• Payment information, processed securely through our third-party payment partner
• Messages sent through the platform's internal messaging system
• Any information submitted through forms, including our Contact Us page

Information collected automatically:

• Browser type, device type, and operating system
• IP address and general geographic location
• Pages visited, time spent on the platform, and links clicked
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Facilitate connections between Parents and Sitters
• Process payments and send transaction-related communications
• Conduct background checks through Checkr, our third-party screening partner
• Verify church affiliation and personal references for Sitter applicants
• Respond to inquiries, support requests, and feedback
• Send platform updates, policy changes, and service-related announcements
• Send marketing communications, where you have opted in to receive them
• Monitor and improve platform safety, security, and performance
• Comply with applicable legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: Profile information such as your name, photo, biography, and location area is visible to other registered users of the platform as necessary to facilitate connections.
• With Checkr: Sitter applicants' personal information is shared with Checkr, Inc. for the purpose of completing a background check. Checkr's privacy practices are governed by their own privacy policy.
• With payment processors: Payment information is transmitted securely to our third-party payment partner for processing. We do not store full payment card details on our servers.
• With service providers: We may share information with trusted vendors who help us operate the platform, including email delivery, analytics, and customer support tools. These providers are contractually required to protect your information.
• For legal compliance: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the safety of any person or to prevent fraud or abuse of the platform.
• In a business transfer: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or complying with audits).

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal exceptions
• Opt out of marketing communications at any time by using the unsubscribe link in any email we send
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us through our Contact Us page. We will respond to all requests within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the platform. We do not use cookies to sell your data to advertisers.

8. Children's Privacy

The Find Christian Sitters platform is intended for use by adults aged 18 and older. We do not knowingly collect personal information directly from children under the age of 13. Parents who create accounts may provide limited information about their children (such as age ranges and care needs) solely for the purpose of facilitating appropriate childcare matches. This information is used only as described in this policy and is never shared beyond what is necessary to operate the platform.

If you believe we have inadvertently collected personal information from a child under 13 without parental consent, please contact us immediately through our Contact Us page and we will take prompt steps to remove it.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls. However, no method of transmission or storage is completely secure. We encourage you to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorized activity.

10. Third-Party Links

Our platform may contain links to third-party websites, including Checkr and other service providers. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If changes are material, we will notify you by email or through a notice on the platform. Your continued use of Find Christian Sitters after any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out through our Contact Us page. We take all privacy inquiries seriously and will respond promptly.