Help Center

Once you create a free account, you can browse sitter profiles filtered by location, availability, and experience. Each profile includes a bio, photo, care specialties, hourly rate, and church affiliation. You can also message sitters directly through the platform before booking.

After finding a sitter you'd like to work with, we recommend scheduling a free meet and greet first. Once you're comfortable, you can submit a booking request directly through the platform. The sitter will confirm availability, and the session is locked in once payment is authorized.

All payments are processed safely and securely through our payment partner, Stripe. You'll see each sitter's hourly rate clearly listed on their profile. Your payment is authorized before your session takes place, then released to your sitter once you confirm the session is complete. Your sensitive payment details are fully encrypted by Stripe and never stored on our platform or shared with sitters.

Cancellation terms are agreed upon between you and the sitter at the time of booking. We encourage all parties to communicate promptly if plans change. Platform service fees are non-refundable once a booking is confirmed. If you have an urgent situation, contact us through our Contact Us page and we'll do our best to assist.

After a completed session, you'll have the opportunity to leave a review directly on your sitter's profile. Reviews help other families make informed decisions and help great sitters grow their presence on the platform. We encourage honest, respectful feedback.

Head to our Become a Sitter page and complete the application form. You'll provide basic information about yourself, your childcare experience, and your church affiliation. Our team reviews every application and will follow up with next steps, including your background check.

Sitters are screened through a third-party screening provider. A screening typically includes a criminal records search, identity verification, and a sex offender registry search. The one-time fee is $75, paid by the sitter. Visit our Background Checks page for full details.

You set your own rate when building your profile. We recommend researching rates in your area to stay competitive. Your rate is visible to all parents browsing sitter profiles, so accuracy and consistency matter.

Payouts are typically processed within 2–3 business days after a confirmed session is completed. Funds are transferred directly to your linked bank account through our payment partner. You'll receive an email confirmation when a payout has been initiated.

Find Christian Sitters charges a 20% service fee on all completed bookings. This is automatically deducted from your earnings before payout — so if a parent books you at $20/hour for 3 hours, you receive $48. There are no hidden charges beyond this fee.

On the Sign In page, click "Forgot Password" and enter the email address associated with your account. You'll receive a reset link in your inbox within a few minutes. If you don't see it, check your spam folder. Still having trouble? Contact us and we'll help you get back in.

Log into your account and navigate to your profile settings. From there you can update your photo, bio, availability, rate, and any other details. Profile changes are reviewed to ensure they meet our community standards before going live.

You can update your payment information in your account settings under the Billing section. All payment details are handled securely by our payment partner — we never store your full card number on our servers.

To request account deletion, please contact us through our Contact Us page. We'll process your request and confirm deletion via email. Note that some information may be retained for legal or compliance purposes as outlined in our Privacy Policy.

Yes. Every sitter must complete a background screening through our third-party screening provider before their profile becomes visible to families. This typically includes a criminal records search, identity verification, and a sex offender registry search. Learn more on our Background Checks page.

Sitters submit personal references as part of the application — from friends, family, colleagues, or church and community leaders such as nonprofit directors, charity organizers, school administrators, or local ministry leaders. Sitters who also provide a verified church affiliation earn a Verified Community Volunteer badge on their profile, which parents can look for to identify sitters with a confirmed service record.

If there is an immediate threat, call 911 first. For non-emergency concerns — such as conduct that felt inappropriate or a session that didn't go as expected — please report it through our Contact Us page as soon as possible. We take every report seriously and will follow up promptly.

Use our Contact Us page to report any behavior that feels unsafe, dishonest, or inconsistent with our community standards. All reports are reviewed by our team, and users who violate our standards are removed from the platform.